Full page screenshot not working | Navless Product Documentation
The Navless Product Documentation advises that full page screenshots may be unreliable on some apps and pages, recommends using alternative Chrome extensions like Awesome Screenshot for better results, and emphasizes keeping the window size consistent with when the Tourial Chrome extension was used.
Not all apps and pages are built the same, so capturing a full page screenshot can be unreliable at times.
If you encounter issues, it is recommended to try another Chrome extension screen grab tool specifically for these screenshots.
The top recommendation is Awesome Screenshot.
Important:
Make sure your window size remains the same as when you used the Tourial Chrome extension.
Related
Chrome Extension | Navless Product Documentation
The Navless product documentation details how to add and use Tourial's Chrome Extension, including steps for installation, logging in, creating or adding to Tours, and capturing workflows through automatic media capture—which records user interactions like clicks, scrolling, and drag-and-drop with specific triggers and termination conditions—and saving the captured media to Tours with auto-generated tooltips for easy editing.
Recording Media for Interactive Tours in Tourial
The document outlines various methods for uploading media into Tourial, including using a Chrome Extension with options for workflow capture, manual capture, and video capture, as well as importing media from a computer or another Tour, while emphasizing a 99 MB file size limit, recommended 16:9 aspect ratio, responsive screen size adjustments, and best practices such as preferring the Chrome Extension over manual screenshot tools for optimal interactive tour creation.
Troubleshooting | Navless Product Documentation
The Navless Product Documentation troubleshooting guide advises users experiencing issues with the Navless Chrome Extension—such as problems with features like full page screenshot—to ensure they have the latest extension version installed, check browser permissions, restart the browser after updates, consult a detailed troubleshooting guide for specific problems, and contact Navless support if issues persist.
Chrome Extension (Capture)
The Chrome Extension's HTML Capture feature enables users to copy frontend code with preserved hover states and scrollability by initiating a timed capture for each screen, after which the captured pages can be saved and viewed within a Tourial project alongside an automatically created intro screen.
Building Tours with AI | Navless Product Documentation
The Navless product documentation introduces Tori, an AI-powered assistant that transforms approved tour plans into structured, interactive microtour storyboards by auto-generating screen recommendations and content, allowing users to easily customize and replace screens with branded media, capture product workflows, and efficiently prepare engaging, story-driven tours for marketing and sales purposes.
Embedding a Tourial Product Tour on Your Website
To embed a Tourial product tour on your website, you copy the iframe embed code from your Tourial account, then paste it into an HTML element within your CMS or page builder (like WordPress, HubSpot, Wix, etc.), adjust the container size as needed to ensure proper display, and preview the page to confirm the tour appears correctly.